A Working Relationship: Comparing Printers, Part 2
by Silvia Passiflora, Editor | Scriptaluna
May 31, 3026

If you read the first part of this letter, you know the emotional version of this story. This is the practical one. Names, numbers, and what I learned from each.
The book is Aurora Cantus: A Poet's Book of Hours. The spec: 64 pages, 5×8 trim, perfect bound, matte cover, black and white interior, 20 copies for a first-edition debut run. That last part matters more than it might seem. Twenty copies is a small quantity. Not every printer wants to talk to you at twenty copies, and the ones who will may not be able to do it affordably.
I was printing in Atlanta, Georgia. The local options I explored were local to me. Your options will be different. The questions to ask are not.
Here is what I found.
FedEx Office (Kinko's)
The most obvious first call. I made it anyway so you don't have to. FedEx Office does not offer perfect bound paperback printing. This is not a criticism — it is simply a product they do not carry. If you are printing a poetry collection with a spine, keep moving.
Paperback Book Printing
This one surprised me in the best way. The reviews were stellar — specific, detailed, the kind that read like real experiences — and the phone call confirmed them immediately. Someone picked up immediately — likely the owner, based on the reviews I'd read, all of which named him by name.
The per-unit price was $6.80, which is genuinely competitive. The minimum order was 50 copies.
For a debut run of 20, that minimum made the math wrong. Fifty copies before a single review, before a launch, before you know how the book moves in the world — that is a different kind of bet than I was ready to make. But the service was everything the reviews promised. I would call them again for a larger run without hesitation. If you are printing 50 copies or more, they belong at the top of your list.
Minuteman Press — Avondale Estates
I walked in. I explained the project. I followed up by phone.
No response.
I have nothing else to report because there was nothing else to receive. What I will say is this: if a printer cannot respond to a quote request, they cannot respond to a production problem either. The silence was its own answer.
Minuteman Press — Duluth
A different experience entirely. They responded, they requoted when I asked, and they confirmed that 5×8 was a trim size they could handle. That matters — not every printer will touch a custom cut, and 5×8 is a custom cut at most commercial shops.
The original quote included spot varnish on the cover, which brought the total to approximately $1,261 for 20 copies. When I asked for a revised quote without it — matte laminate only, same spec — the number came down to $508.35, or $23.98 per unit including tax. The book is priced at $20.00.
After some back and forth, he also confirmed that 5×8 was doable — they would simply use a larger sheet and trim down, at minimal additional cost. That information was not volunteered. I had nearly reformatted the entire manuscript to fit a local spec before I thought to ask.
The lesson is not that they were being evasive. It's that local printers often wait to be asked the right question. An online calculator shows you everything upfront. A phone relationship requires you to know what to ask. Both have value. They are not the same experience.
That is a professional outfit doing honest work. The price simply could not compete with a printer operating at national scale. That's not their failure. It's the math of local overhead versus distributed infrastructure.
Others
These weren't the only calls I made. Several others were disqualified in a single conversation — wrong product, wrong minimum, wrong timeline. I have not named them here because one exchange isn't enough to say anything fair.
Mixam.com
Unlike every other option in this letter, Mixam is not a local printer. It's an online-only print shop — no storefront, no counter to pick up from, no one to hand you your books across a desk. I mention that directly because the comparison only makes sense if you know what you are comparing.
$113.70 delivered. Twenty first-edition copies of Aurora Cantus, 5×8, perfect bound, matte cover, black and white interior on 70lb white paper. That is $5.69 per unit with shipping included.
Their chat line is responsive and staffed by people who know what they are talking about. When I was uncertain whether 5×8 was a trim size they could handle their website calculator confirmed it within seconds before I ever uploaded a file. I was not waiting on a callback. I was making a decision.
A few things I want to say clearly about Mixam, because the number alone doesn't tell the whole story.
Their customer service runs Monday through Friday around the clock, with limited Saturday and Sunday hours. Their presses operate on business days — the cut-off for confirmed orders is 4 pm Central Time on weekdays. A file uploaded Friday afternoon does not enter production until Monday. That is not a flaw. It is worth knowing before you build your timeline around a weekend submission. A company that gives its workers the weekend off is a warehouse with an actual heart. Plan around it accordingly.
Shipping costs are part of the quote, and Mixam's were significantly lower than others I encountered. I suspect this is not coincidence. Mixam's corporate address is in Chicago, but their actual print facilities span Wisconsin, California, Missouri, Maryland, and Utah. From Atlanta, Missouri is the closest facility. That geography matters. A shorter distance to the press is a shorter distance to your door, and it showed up directly in the final number.
One more thing worth knowing: Mixam's Chicago address is a corporate office, appointment only. There is no counter. I had briefly romanticized the idea of a poetry collection printed on Chicago's historic Printer's Row. It was not that. It was a warehouse in the Midwest with a very good shipping rate — and, as it turned out, an actual heart.
Build in the lead time and the number holds. Print in a panic and your experience — and your total — will be different.
A quote calculator on their website made it possible to know the number before I ever uploaded a file. That's worth more than it sounds. I wasn't waiting on a callback. I was making a decision.
What I would tell you before you start calling:
Know your quantity. The per-unit price at 50 copies may be lower than at 20, but if you cannot move 50 copies yet, the savings are not real savings.
Know your trim size. Standard trim sizes cost less at commercial printers because their equipment expects them. 5×8 is a custom cut. Budget for that or find a printer — like Mixam — for whom it is not unusual.
Ask where your order ships from. The per-unit price is only part of what you will pay. Shipping can erase a competitive quote entirely.
Get a proof before you commit to a full run. Know what you are receiving before you receive twenty of it.
And don't mistake silence for availability. A printer who doesn't respond to a quote request is showing you something true about how they operate.
The book publishes June 19, 2026. The first edition exists because the math finally worked. That did not happen by accident — it happened because I asked enough questions to find the right answer.
You can too.
To read Part 1 of this series and stories like this, visit Editor's Letters